Greg Noble is a seasoned Planning and Analysis Manager at Royal Mail, where he plays a pivotal role in shaping the strategic direction of the UK parcels market. With a robust background in change management, Greg is adept at spearheading major initiatives that not only...
Greg Noble is a seasoned Planning and Analysis Manager at Royal Mail, where he plays a pivotal role in shaping the strategic direction of the UK parcels market. With a robust background in change management, Greg is adept at spearheading major initiatives that not only enhance operational efficiency but also significantly improve customer experience. His expertise lies in conducting comprehensive customer and competitor analyses, which he skillfully translates into actionable insights for product development and customer-facing teams. This ensures that Royal Mail remains competitive in the rapidly evolving e-commerce landscape.
Currently, Greg is leading key projects aimed at optimizing parcel services, leveraging his extensive experience in multi-channel retail and direct marketing. His ability to distill complex technical details into clear operational processes is invaluable, particularly in large IT-backed projects where cross-functional collaboration is essential. By fostering strong stakeholder relationships, Greg ensures that all teams are aligned and informed, driving the successful implementation of enhancements that meet the needs of both customers and colleagues.
In addition to his analytical prowess, Greg’s background in sales, particularly with blue-chip clients across various sectors, equips him with a unique perspective on market dynamics. His skills in new business development and direct mail strategies further bolster his contributions to Royal Mail’s strategic initiatives. As he continues to navigate the challenges of the parcels market, Greg remains committed to delivering innovative solutions that not only meet but exceed customer expectations, solidifying Royal Mail's position as a leader in the logistics industry.