Graham Couzens serves as the Group Business Development Manager at Mastermelt Ltd, where he plays a pivotal role in driving the company’s growth and strategic initiatives in the precious metals recycling sector. With nearly three decades of experience, Mastermelt has established itself as a leader...
Graham Couzens serves as the Group Business Development Manager at Mastermelt Ltd, where he plays a pivotal role in driving the company’s growth and strategic initiatives in the precious metals recycling sector. With nearly three decades of experience, Mastermelt has established itself as a leader in the recycling of precious metals, catering to a diverse range of industries, including electronics, automotive, and aerospace. Under Graham's leadership, the company has successfully expanded its operations, recently launching a state-of-the-art facility in Tennessee, USA, and actively pursuing new opportunities in Southeast Asia.
Graham's expertise in business strategy and planning is instrumental in identifying and capitalizing on emerging market trends, particularly in the realm of hazardous waste management and base metals reclamation. His comprehensive understanding of industrial engineering and semiconductor fabrication allows him to tailor solutions that meet the unique needs of clients while adhering to increasingly stringent environmental regulations.
Key projects under Graham's direction include the enhancement of customer-focused service initiatives, which have significantly improved client satisfaction and retention rates. By fostering strong relationships with stakeholders and leveraging advanced electroplating techniques, he has positioned Mastermelt as a trusted partner in the recycling of platinum and other precious metals. As the industry evolves, Graham remains committed to innovation and sustainability, ensuring that Mastermelt not only meets but exceeds the expectations of its customers in a rapidly changing landscape.