Grace Chong is a seasoned professional with over 20 years of experience in sales and strategic account management, currently excelling as the Regional Sales Manager at Forest Lawn Memorial Parks and Mortuaries. Her extensive background in marketing and e-commerce, combined with her strong leadership skills,...
Grace Chong is a seasoned professional with over 20 years of experience in sales and strategic account management, currently excelling as the Regional Sales Manager at Forest Lawn Memorial Parks and Mortuaries. Her extensive background in marketing and e-commerce, combined with her strong leadership skills, has positioned her as a key player in driving sales growth and enhancing customer service within the organization. After a successful tenure as a Field Sales Manager, where she honed her expertise in team building and new business development, Grace was promoted to her current role, where she now oversees a diverse team of 40 sales professionals.
In her capacity as Regional Sales Manager, Grace is not only responsible for managing sales strategies but also plays a pivotal role in the recruitment and training of new talent. She is a key decision-maker in hiring and terminating staff, working closely with the Vice President of Human Resources to ensure that the team aligns with the company’s values and objectives. Her ability to foster a collaborative environment is evident in her management of the administration team, where she emphasizes the importance of public relations and effective communication.
Grace’s commitment to professional development is reflected in her academic achievements, having earned a Bachelor of Science degree with an emphasis in Marketing and currently pursuing a Master’s degree. Her expertise in email marketing, social media strategies, and public speaking further enhances her ability to connect with clients and stakeholders, ensuring that Forest Lawn Memorial Parks and Mortuaries continues to thrive in a competitive industry. Through her innovative approach and dedication to excellence, Grace Chong is not just a leader but a catalyst for growth and transformation within her organization.