Grace A. is a seasoned sales professional with over a decade of experience spanning diverse industries, including IT solutions, business events, and tourism. Currently serving as the Director of Channel Sales at Integricity Group, Grace leverages her extensive background to drive strategic growth and enhance...
Grace A. is a seasoned sales professional with over a decade of experience spanning diverse industries, including IT solutions, business events, and tourism. Currently serving as the Director of Channel Sales at Integricity Group, Grace leverages her extensive background to drive strategic growth and enhance customer satisfaction. In her role, she is responsible for managing the division’s P&L, ensuring that financial performance aligns with the company's overarching goals. By meticulously arranging resources, she maintains a healthy Labor Efficiency Ratio (LER), which is critical for optimizing operational efficiency and profitability.
Grace excels in nurturing relationships with key principals and vendors, recognizing that strong partnerships are essential for sustained success in channel sales. She is proactive in creating and sourcing external quarterly improvement plans and training initiatives for her team, fostering a culture of continuous learning and development. By setting clear Key Performance Indicators (KPIs) for each team member, Grace ensures that everyone is aligned and motivated to achieve collective sales targets.
Her expertise in business development, cross-selling, and direct sales is complemented by her proficiency in market research and customer service, making her a well-rounded leader in the sales domain. Grace’s ability to analyze market trends and customer needs allows her to devise innovative strategies that not only meet but exceed client expectations. Whether working independently or collaboratively, she thrives on the challenges of the sales landscape, always aiming to deliver exceptional results for Integricity Group and its partners.
