Gordon Oppenheimer serves as the Director of IT at LQ Digital, where he leverages his extensive expertise in program management and IT operations to drive strategic initiatives that align with the company's business objectives. With a strong foundation in both business and technology, Gordon excels...
Gordon Oppenheimer serves as the Director of IT at LQ Digital, where he leverages his extensive expertise in program management and IT operations to drive strategic initiatives that align with the company's business objectives. With a strong foundation in both business and technology, Gordon excels at developing structured processes that enhance operational efficiency and foster innovation. His current role involves overseeing IT operations for the Shelton Call Center, where he manages a diverse range of projects that integrate cloud-based infrastructure hosting, ERP systems, and messaging software.
Gordon's proficiency in managing geographically dispersed teams in a matrix environment allows him to effectively coordinate cross-functional efforts, ensuring that all stakeholders are aligned and engaged. His experience in building long-term customer relationships is complemented by his exceptional skills in executive communications, enabling him to bridge the gap between technical teams and business leaders.
Key projects under his leadership include the implementation of robust IT frameworks that support the seamless operation of customer service platforms, utilizing technologies such as PHP, CodeIgniter, and MySQL. Gordon's commitment to system administration and project management has resulted in improved service delivery and enhanced customer satisfaction. As he continues to navigate the complexities of the digital landscape, Gordon remains focused on driving innovation and operational excellence at LQ Digital, positioning the organization for sustained growth in an increasingly competitive market.
