Gloriann Olivera is a dedicated Video Medical Interpreter at AMN Healthcare, where she leverages her three years of professional experience to bridge communication gaps between medical providers and Limited English Proficient (LEP) patients. In her current role, Gloriann excels in a high-volume environment, ensuring that...
Gloriann Olivera is a dedicated Video Medical Interpreter at AMN Healthcare, where she leverages her three years of professional experience to bridge communication gaps between medical providers and Limited English Proficient (LEP) patients. In her current role, Gloriann excels in a high-volume environment, ensuring that every interaction is characterized by completeness and accuracy. Her commitment to maintaining the highest standards of quality and customer satisfaction is evident in her meticulous adherence to established protocols and the code of ethics governing medical interpretation.
At AMN Healthcare, Gloriann has been instrumental in several key projects aimed at enhancing patient care and accessibility. She actively participates in initiatives that focus on improving the interpretation process, utilizing her cross-cultural communication skills to foster a supportive environment for patients navigating complex medical situations. Her proficiency in Spanish not only facilitates effective communication but also helps in building trust and rapport with patients, which is crucial for their overall healthcare experience.
Gloriann’s expertise extends beyond interpretation; she is also skilled in human resource development, job evaluation, and employee training. Her ability to analyze job roles and assess employee benefits contributes to a more efficient workplace, ultimately enhancing the quality of service provided to patients. By integrating her strong customer service skills with her knowledge of medical terminology and protocols, Gloriann ensures that every patient receives the care and attention they deserve, making her a valuable asset to the AMN Healthcare team.
