Glenn Pawloski is a seasoned Billing Quality Assurance Audit Analyst at Verizon, bringing over 15 years of experience within a Fortune 500 environment. His meticulous attention to detail and strong analytical skills have positioned him as a key player in ensuring the integrity of billing...
Glenn Pawloski is a seasoned Billing Quality Assurance Audit Analyst at Verizon, bringing over 15 years of experience within a Fortune 500 environment. His meticulous attention to detail and strong analytical skills have positioned him as a key player in ensuring the integrity of billing processes for Verizon Enterprise Solutions. In his current role, Glenn supports production billing validation through comprehensive Quality Assurance Testing, focusing on Long Distance (LD) Business, VSSI, and VNIC Data. His responsibilities encompass the validation of approximately 240 LD and Data Production Billing Cycles annually, alongside the rigorous testing associated with 24 major software releases each year.
Glenn's expertise in telecommunications billing and internal audit processes is complemented by his deep understanding of the Sarbanes-Oxley Act, which governs financial practices and corporate governance. His commitment to excellence is exemplified by his recognition for identifying $19.5 million in Verizon Wireless usage discrepancies, showcasing his ability to not only meet tight deadlines but also to enhance the overall accuracy of billing systems.
As a dedicated and loyal employee, Glenn thrives in both independent and team settings, leveraging his skills in process validation and data validation to drive continuous improvement initiatives. His leadership capabilities further enable him to mentor junior analysts, fostering a collaborative environment that prioritizes quality and efficiency. With a robust background in enterprise software and billing processes, Glenn Pawloski remains a vital asset to Verizon, consistently contributing to the company's mission of delivering exceptional service and value to its customers.
