As the Company Owner of Whit's Frozen Custard in New Albany, Gina Heaton leverages her extensive project management expertise to create a delightful experience for the community. With a commitment to quality, Gina ensures that every scoop of frozen custard is made fresh daily, setting...
As the Company Owner of Whit's Frozen Custard in New Albany, Gina Heaton leverages her extensive project management expertise to create a delightful experience for the community. With a commitment to quality, Gina ensures that every scoop of frozen custard is made fresh daily, setting the establishment apart from competitors. Her leadership style emphasizes cross-functional team collaboration, fostering an environment where creativity and innovation thrive. This approach not only enhances the customer experience but also empowers her team to contribute ideas for new flavors and toppings, making every visit to Whit's a unique adventure.
Gina’s strategic vision includes the introduction of the signature Flavor of the Week, which keeps the menu dynamic and encourages repeat visits from loyal customers. Her keen attention to detail ensures that each flavor is crafted to perfection, while her business development skills drive initiatives that enhance operational efficiency and customer satisfaction. Gina is also dedicated to environmental compliance, implementing sustainable practices that resonate with the community's values.
In addition to her operational responsibilities, Gina is passionate about public speaking and community engagement, often participating in local events to promote the joys of frozen custard and the importance of supporting local businesses. Her ability to manage projects effectively while maintaining a focus on quality and customer happiness has solidified Whit's Frozen Custard as a beloved destination in New Albany. Stop by to experience the delicious treats and warm atmosphere that Gina and her team work tirelessly to provide!