Gilles Bouvier currently serves as the Customer Service Director at Sidel, where he leads the Services Business for the South East Asia Pacific zone. With over 15 years of international experience across diverse markets—including France, Northern, Eastern, and Central Europe, the US, and Asia—Gilles has...
Gilles Bouvier currently serves as the Customer Service Director at Sidel, where he leads the Services Business for the South East Asia Pacific zone. With over 15 years of international experience across diverse markets—including France, Northern, Eastern, and Central Europe, the US, and Asia—Gilles has honed a unique skill set that combines technical expertise with a deep understanding of cross-cultural dynamics. His role involves developing and implementing processes, methodologies, and tools that align with Sidel's overarching Technical Service strategy, ensuring that these frameworks are effectively adapted to local market conditions.
Gilles is particularly passionate about driving continuous improvement within the Services organization, focusing on enhancing customer satisfaction and operational efficiency across Sidel's full product portfolio. His expertise in process engineering and supply chain management allows him to identify opportunities for innovation and optimization, ensuring that Sidel remains at the forefront of the packaging industry. By fostering a collaborative environment and leveraging his strong team leadership skills, Gilles empowers his team to tackle complex challenges and deliver exceptional service to clients.
In addition to his technical prowess, Gilles is adept at navigating the intricacies of field operations and sales management, making him a valuable asset in executing strategic initiatives that enhance Sidel's market presence. His open-minded and persuasive approach to problem-solving not only facilitates effective communication across diverse teams but also cultivates a culture of teamwork that drives success in a rapidly evolving industry. As he continues to lead Sidel’s services in the Asia Pacific region, Gilles remains committed to delivering innovative solutions that meet the ever-changing needs of customers in the packaging sector.
