Gill Leech serves as the Area Manager at G&E Murgatroyd (James Hall & Co. Ltd Spar), where she brings over 25 years of extensive experience in the retail sector to her role. Managing a portfolio of 14 Spar convenience stores, including petrol filling stations (PFS),...
Gill Leech serves as the Area Manager at G&E Murgatroyd (James Hall & Co. Ltd Spar), where she brings over 25 years of extensive experience in the retail sector to her role. Managing a portfolio of 14 Spar convenience stores, including petrol filling stations (PFS), Gill oversees an impressive average turnover of £460,000 per week. Her leadership is characterized by a commitment to operational excellence and a relentless focus on delivering exceptional customer service.
In her current position, Gill is instrumental in coaching and developing in-store teams to meet and exceed key performance indicators (KPIs) related to turnover, waste management, stock loss, payroll efficiency, and profit margins. Her hands-on approach ensures that operational standards, replenishment processes, and customer service levels are consistently maintained across all locations. Gill's expertise in operations management is complemented by her strong problem-solving abilities, allowing her to navigate challenges effectively while fostering a culture of accountability and teamwork among her staff.
Gill's passion for success is evident in her strategic initiatives aimed at enhancing performance management and inventory control. She actively engages in project management to implement best practices that drive retail sales and optimize operational workflows. With a keen understanding of health and safety regulations, Gill prioritizes the well-being of her teams and customers alike, ensuring that all stores operate within compliance while maintaining a safe shopping environment. Her determination and strong work ethic make her a respected leader in the retail industry, continuously striving for improvement and excellence in every aspect of her role.
