Giacomo Accattoli serves as a Principal Sales Consultant at Oracle's Communications Global Business Unit (CGBU), where he leverages his extensive expertise in VoIP solutions to support sales representatives in delivering cutting-edge technical solutions to both Service Providers and Enterprise customers. With a deep understanding of...
Giacomo Accattoli serves as a Principal Sales Consultant at Oracle's Communications Global Business Unit (CGBU), where he leverages his extensive expertise in VoIP solutions to support sales representatives in delivering cutting-edge technical solutions to both Service Providers and Enterprise customers. With a deep understanding of multimedia real-time communications, Giacomo specializes in advanced architectures such as IMS, VoLTE, and VoWIFI, ensuring that clients receive tailored solutions that meet their unique operational needs. His role encompasses not only the provision of traditional VoIP services but also the integration of innovative technologies like SIP trunking, Contact Center solutions, Hosted PBX, and UCaaS/CCaaS.
Giacomo's proficiency extends to virtualized solutions based on NFV architecture, which is increasingly vital in today's cloud-centric landscape. His comprehensive knowledge of telecommunications standards and protocols, including those established by ITU-T and ETSI, enables him to navigate complex technical requirements and deliver optimal outcomes for clients. By focusing on customer satisfaction and the voice of the customer, Giacomo ensures that each solution aligns with client expectations and enhances their operational efficiency.
In addition to his technical acumen, Giacomo is skilled in project management and customer success strategies, which are essential for driving positive customer experiences and fostering long-term relationships. His ability to communicate complex concepts clearly and effectively in English, combined with his understanding of REST APIs, positions him as a valuable asset in the fast-evolving telco industry. Through his work at Oracle, Giacomo continues to contribute to the advancement of VoIP technologies, helping clients navigate the challenges of digital transformation in a competitive marketplace.
