Gaylene McCluskey serves as the Assistant Vice President of HR Operations & Service Delivery at Providence, where she leverages her extensive experience in human resources to foster a people-centric culture that drives organizational success. In her current role, Gaylene leads a dedicated team of core...
Gaylene McCluskey serves as the Assistant Vice President of HR Operations & Service Delivery at Providence, where she leverages her extensive experience in human resources to foster a people-centric culture that drives organizational success. In her current role, Gaylene leads a dedicated team of core leaders and caregivers, focusing on delivering exceptional HR support and guidance across the organization. Her commitment to enhancing the HR experience for all caregivers and leaders is evident in her strategic initiatives aimed at optimizing operational efficiency and aligning HR practices with Providence’s overarching goals.
Under Gaylene's leadership, the HR Operations team has embarked on several key projects that emphasize continuous process improvement and workforce planning. By implementing innovative technology solutions and project management methodologies, she has successfully streamlined HR processes, resulting in increased engagement and satisfaction among caregivers. Her expertise in business process improvement and Kaizen leadership has been instrumental in identifying areas for enhancement, ensuring that HR operations not only meet but exceed the expectations of those they serve.
Gaylene's passion for excellence in HR is further reflected in her strategic human resources leadership, where she actively develops and executes plans that align with Providence’s mission. Her ability to foster collaboration and build highly engaged teams has positioned her as a trusted partner within the organization, driving initiatives that not only support caregivers but also contribute to the overall success of Providence. As she continues to champion HR operations, Gaylene remains committed to creating an environment where every caregiver feels valued and empowered to deliver their best.
