Gary Pica, the visionary Owner of TruMethods, LLC, has been a pivotal figure in the managed services provider (MSP) landscape since he founded one of the first MSPs in 1996. With a wealth of experience that spans nearly three decades, Gary has honed his expertise...
Gary Pica, the visionary Owner of TruMethods, LLC, has been a pivotal figure in the managed services provider (MSP) landscape since he founded one of the first MSPs in 1996. With a wealth of experience that spans nearly three decades, Gary has honed his expertise in channel development, cloud computing, and professional services, positioning himself as a thought leader in the IT services industry. At TruMethods, he is dedicated to empowering IT solution providers with a comprehensive playbook for MSP success, enabling them to transcend traditional business models and achieve ambitious goals.
Under Gary's leadership, TruMethods has launched several key projects aimed at transforming how MSPs operate. One of the most impactful initiatives is the focus on selling integrated solutions—what Gary refers to as "chocolate cake"—rather than individual components like patch management or remote monitoring. This strategic shift not only enhances client engagement but also drives profitability by streamlining service offerings. Gary's approach emphasizes the importance of developing robust sales processes and leveraging outsourcing opportunities, which are critical for MSPs looking to scale their operations effectively.
Gary’s insights into new business development and consulting have also been instrumental in helping peers navigate the complexities of the IT landscape. By fostering a culture of collaboration and continuous improvement, he ensures that TruMethods remains at the forefront of industry trends, equipping MSPs with the tools they need to thrive in an ever-evolving market. As a result, Gary Pica continues to be a trusted advisor and a catalyst for change, inspiring the next generation of IT service providers to reach new heights of success.
