Gabrielle A. serves as a Non-Executive Director at DataEQ, where she leverages her extensive expertise in public policy, business administration, and psychology to guide the company’s strategic initiatives. With a robust academic background as an Associate Professor at the University of Virginia, Gabrielle brings a...
Gabrielle A. serves as a Non-Executive Director at DataEQ, where she leverages her extensive expertise in public policy, business administration, and psychology to guide the company’s strategic initiatives. With a robust academic background as an Associate Professor at the University of Virginia, Gabrielle brings a wealth of knowledge in research methodologies and data analysis, particularly in the realms of social behavior and customer experience (CX). At DataEQ, she plays a pivotal role in overseeing key projects that harness the power of artificial intelligence combined with human intelligence to filter and analyze digital conversations. This innovative approach not only optimizes social customer service but also generates actionable insights that enhance CX strategies, manage risk, and improve conduct reporting.
Gabrielle’s leadership in the nonprofit sector and her entrepreneurial spirit further enrich her contributions at DataEQ. She is adept at translating complex data into strategic business solutions, ensuring that the company remains at the forefront of industry trends. Her proficiency in statistical analysis and tools such as SPSS enables her to drive data-driven decision-making processes, fostering a culture of continuous improvement within the organization. As a Non-Executive Director, Gabrielle is committed to promoting ethical practices and enhancing stakeholder engagement, ensuring that DataEQ not only meets but exceeds the expectations of its clients and partners. Through her multifaceted expertise, Gabrielle A. is instrumental in shaping the future of customer experience management in an increasingly digital landscape.
