Frank Hoffman is a seasoned professional with over 15 years of experience in the software development lifecycle, currently serving as the Senior Manager of Test Automation at Billtrust. In this pivotal role, Frank is at the forefront of transforming the quality assurance landscape by leading...
Frank Hoffman is a seasoned professional with over 15 years of experience in the software development lifecycle, currently serving as the Senior Manager of Test Automation at Billtrust. In this pivotal role, Frank is at the forefront of transforming the quality assurance landscape by leading multiple on-shore, near-shore, and off-shore teams across various business streams. His expertise lies in defining and implementing robust QA practices and establishing release quality metric standards that ensure the highest levels of software integrity and performance.
Frank's strategic vision is centered around achieving a 100% automation test strategy, which encompasses integration, system, functional, and performance testing. He has successfully spearheaded tactical test automation initiatives that have significantly enhanced the efficiency and effectiveness of the testing process. By leveraging methodologies such as Agile, TDD, and Waterfall, Frank has transformed traditional manual testing teams into mature, automated software quality assurance organizations, driving process improvements that align with business objectives.
His proficiency in tools such as QTP and JIRA, combined with his strong background in business analysis and user acceptance testing, enables him to deliver exceptional results while fostering a culture of continuous improvement. Frank's leadership not only focuses on hiring top talent but also on mentoring and developing team members to ensure a high-performing, collaborative environment. As a strategic planner, he is committed to delivering quality software solutions that meet the evolving needs of Billtrust's clients, ultimately contributing to the company's mission of simplifying payment processes and enhancing customer experiences.