As President and CEO of EmoJot, Inc., Frank Harbist is at the forefront of revolutionizing customer engagement through innovative technology solutions. Under his leadership, EmoJot has developed a cutting-edge SaaS-based Customer Feedback Management (CFM) platform that empowers businesses to enhance their customer experience management (CXM)...
As President and CEO of EmoJot, Inc., Frank Harbist is at the forefront of revolutionizing customer engagement through innovative technology solutions. Under his leadership, EmoJot has developed a cutting-edge SaaS-based Customer Feedback Management (CFM) platform that empowers businesses to enhance their customer experience management (CXM) strategies. Frank's extensive background as a venture-backed startup CEO, coupled with his experience in major global technology firms, uniquely positions him to drive the company’s vision of delivering game-changing customer engagement solutions.
One of Frank's key projects at EmoJot involves the integration of real-time actionable insights into the customer feedback process, allowing businesses to respond swiftly to customer needs and preferences. This initiative not only boosts CFM response rates but also fosters deeper customer loyalty and satisfaction. His strategic partnerships and leadership skills have been instrumental in building cross-functional teams that excel in product marketing and demand generation, ensuring that EmoJot remains agile and responsive to market trends.
Frank's expertise in fundraising and operational leadership has also played a crucial role in positioning EmoJot for growth and scalability. By leveraging his experience in account management and manufacturing, he has successfully navigated the complexities of the tech landscape, driving the company towards a sustainable competitive advantage. As EmoJot continues to expand its footprint in the customer engagement space, Frank Harbist remains committed to fostering innovation and delivering exceptional value to clients, ensuring that they can effectively engage with their customers in an ever-evolving digital world.
