As the Director of Operations at Orthopaedic and Neurosurgery Specialists, Frank Gazivoda plays a pivotal role in ensuring the seamless integration of clinical and administrative functions within a large physician group. With over 15 years of extensive experience in the hospital and healthcare industry, Frank...
As the Director of Operations at Orthopaedic and Neurosurgery Specialists, Frank Gazivoda plays a pivotal role in ensuring the seamless integration of clinical and administrative functions within a large physician group. With over 15 years of extensive experience in the hospital and healthcare industry, Frank has honed his expertise in operations management, focusing on optimizing processes and enhancing patient care. His responsibilities encompass a wide array of critical functions, including recruitment, onboarding, and staff training, which are essential for building a high-performing team dedicated to delivering exceptional healthcare services.
Under Frank's leadership, key projects have been initiated to improve operational efficiency and patient satisfaction. He has successfully implemented process improvements that streamline workflows across surgery practices and imaging modalities, such as MRI and X-Ray. His strategic planning initiatives have not only enhanced capacity planning but also improved scheduling efficiency, ensuring that patients receive timely care. Frank is also committed to fostering a culture of compliance and patient safety, regularly monitoring key performance indicators (KPIs) to drive quality assurance and operational excellence.
In addition to his operational oversight, Frank has embraced the evolving landscape of healthcare by integrating telehealth services, making it easier for patients to access care while maintaining high standards of service. His adeptness in customer relationship management (CRM) and project management has positioned Orthopaedic and Neurosurgery Specialists as a leader in the industry, capable of adapting to the dynamic needs of patients and healthcare providers alike. Through his visionary leadership and dedication to continuous improvement, Frank Gazivoda is not only enhancing the operational framework of the organization but also significantly contributing to the overall patient experience.
