Frank Afari Ankamah is a seasoned executive at Prudential Bank GH, where he serves as the Director of Electronic Banking and Alternate Delivery Channels. With over 15 years of experience in the banking sector, Frank has consistently demonstrated his ability to drive shareholder value and...
Frank Afari Ankamah is a seasoned executive at Prudential Bank GH, where he serves as the Director of Electronic Banking and Alternate Delivery Channels. With over 15 years of experience in the banking sector, Frank has consistently demonstrated his ability to drive shareholder value and revenue growth through innovative digital solutions. His strategic oversight of the bank’s electronic and alternative delivery channels has been pivotal in enhancing customer engagement and operational efficiency.
Under Frank’s leadership, Prudential Bank has successfully increased electronic banking revenue by 20%. He has spearheaded the development of cutting-edge payment and collection solutions tailored for both corporate and retail customers. Notable projects include the implementation of USSD services, a user-friendly mobile app, and the introduction of multi-purpose cards for universities, all of which have significantly improved customer experience and accessibility. His commitment to change management and project management has ensured that these initiatives are executed profitably and align with the bank's strategic vision.
Frank’s expertise extends to risk management and business intelligence, enabling him to navigate the complexities of the digital banking landscape effectively. His strong business development skills are complemented by a keen understanding of market research and commercial awareness, allowing him to identify new market opportunities and drive product development. As he continues to lead Prudential Bank into the future of digital banking, Frank remains dedicated to fostering innovation and enhancing the bank’s competitive edge in the rapidly evolving financial services industry.
