François Couton currently serves as the Directeur des Opérations et de la Transformation at Harmonie Mutuelle, where he plays a pivotal role in steering the organization through a comprehensive transformation journey. With a robust background in business and financial management, François is adept at aligning...
François Couton currently serves as the Directeur des Opérations et de la Transformation at Harmonie Mutuelle, where he plays a pivotal role in steering the organization through a comprehensive transformation journey. With a robust background in business and financial management, François is adept at aligning operational strategies with the evolving needs of clients in the BtoC sector. His leadership is instrumental in driving key projects that focus on enhancing customer relationships, leveraging digital technologies, and harnessing data analytics to inform decision-making processes.
At Harmonie Mutuelle, François is responsible for orchestrating the transformation trajectory across various business units, ensuring that initiatives related to customer engagement, digital innovation, and data utilization are effectively implemented. His expertise in managing complex projects allows him to oversee the transformation of business activities and processes, as well as the integration of advanced information systems. By fostering a culture of excellence in operational management, he aims to optimize performance and deliver measurable results.
Prior to his current role, François honed his skills at Groupe CANAL+ and TPS, where he gained extensive experience in the media and telecommunications sectors. His academic credentials from Université Paris-Dauphine and INSEAD further bolster his strategic acumen, particularly in commercial strategy and business analysis. With a keen focus on change management and technological innovation, François Couton is committed to positioning Harmonie Mutuelle as a leader in the healthcare sector, adept at navigating the complexities of digital transformation while enhancing the overall customer experience.
