Francis Burns is the visionary Managing Director and Founder of Puzzle, a dynamic social-first creative agency that has made significant strides in the digital marketing landscape. With a keen focus on audience engagement and data-driven strategies, Francis has successfully led Puzzle in delivering impactful campaigns...
Francis Burns is the visionary Managing Director and Founder of Puzzle, a dynamic social-first creative agency that has made significant strides in the digital marketing landscape. With a keen focus on audience engagement and data-driven strategies, Francis has successfully led Puzzle in delivering impactful campaigns for a diverse portfolio of high-profile clients, including Deliveroo, Klarna, and Sky. Under his leadership, Puzzle has transformed brands from local favorites to global contenders, exemplified by their work with Deliveroo, which expanded from a Chelsea-based service to a presence in 12 countries, and Klarna, which evolved from a traditional banking model to a vibrant unicorn brand.
Francis's expertise lies in media, paid, and content strategies, where he combines innovative thinking with a deep understanding of social media marketing and mobile marketing. His approach emphasizes measurable returns and audience cut-through, ensuring that clients not only reach their target demographics but also engage them meaningfully. Key projects have included campaigns for major players like Major League Baseball and Cancer Research UK, where Francis's strategic direction has driven significant brand awareness and consumer engagement.
With a robust skill set that encompasses brand management, marketing communications, and CRM, Francis is adept at navigating the complexities of the digital landscape. His ability to blend creative vision with analytical insights makes him a sought-after leader in the industry, continually pushing the boundaries of what is possible in social media and digital marketing. As Puzzle continues to grow and innovate, Francis remains committed to delivering exceptional results that resonate with audiences and elevate brands in an ever-evolving marketplace.
