Frances Candelaria is an accomplished professional in the retail management and customer service sector, currently excelling in her role at COLORS DRESS. With a strong foundation in customer relations and a keen understanding of sales dynamics, Frances oversees two territorial sales representatives, ensuring that sales...
Frances Candelaria is an accomplished professional in the retail management and customer service sector, currently excelling in her role at COLORS DRESS. With a strong foundation in customer relations and a keen understanding of sales dynamics, Frances oversees two territorial sales representatives, ensuring that sales orders are processed efficiently and accurately. Her expertise in data entry, particularly with the Winfashion database, allows her to maintain meticulous records while managing both domestic and international sales.
In her current position, Frances is not only responsible for processing sales orders but also for nurturing customer accounts, which involves a significant amount of communication via phone and email. Her exceptional phone etiquette and communication skills enable her to build strong relationships with clients, ensuring their needs are met promptly and effectively. Frances’s fluency in Spanish further enhances her ability to connect with a diverse customer base, making her an invaluable asset to the team.
Frances is dedicated to continuous improvement and is always seeking innovative ways to enhance customer service experiences. Her proficiency in Microsoft Word and Excel supports her in managing complex data and generating insightful reports that contribute to strategic decision-making. As a quick learner with a strong work ethic, Frances is committed to her responsibilities and takes pride in delivering exceptional service that aligns with COLORS DRESS's mission of quality and customer satisfaction. Her multifaceted skill set and proactive approach position her as a key player in driving sales growth and fostering lasting customer relationships in the competitive retail landscape.
