Fadi Dawood is a distinguished IT Executive currently serving as the Director of IT & Support at Metro Wireless, where he leverages over two decades of extensive experience to drive innovation and operational excellence. In this pivotal role, Fadi has been instrumental in spearheading comprehensive...
Fadi Dawood is a distinguished IT Executive currently serving as the Director of IT & Support at Metro Wireless, where he leverages over two decades of extensive experience to drive innovation and operational excellence. In this pivotal role, Fadi has been instrumental in spearheading comprehensive system audits that have not only identified inefficiencies but also led to significant cost savings exceeding $130,000 annually. His keen eye for detail and problem sensitivity enables him to pinpoint areas for improvement within IT operations, ensuring that Metro Wireless remains at the forefront of technological advancement.
Fadi's expertise extends to establishing and optimizing critical departments such as Quality Assurance, Documentation, Telecommunications/WAN, and Helpdesk. By enhancing internal workflows and productivity, he has fostered a culture of continuous improvement and collaboration within the organization. His strategic planning skills have been pivotal in developing and executing technology roadmaps that align IT infrastructure with the company’s long-term goals, ensuring that Metro Wireless is well-equipped to meet the evolving demands of the telecommunications industry.
A visionary in networking and infrastructure, Fadi is adept in cloud services, data management, and system administration, with a strong command of tools such as Microsoft Exchange and Hyper-V. His leadership style is characterized by a commitment to empowering teams and fostering an environment where innovation thrives. As he continues to navigate the complexities of the IT landscape, Fadi remains dedicated to driving Metro Wireless towards a future defined by technological excellence and operational efficiency.
