Ewald Hubert serves as the Senior Director of Oracle Field Support Services for Central EMEA, where he leverages over 20 years of experience in leading large international service businesses and managing complex projects. In this pivotal role, Ewald is responsible for overseeing the delivery of...
Ewald Hubert serves as the Senior Director of Oracle Field Support Services for Central EMEA, where he leverages over 20 years of experience in leading large international service businesses and managing complex projects. In this pivotal role, Ewald is responsible for overseeing the delivery of field services, ensuring that Oracle's Cloud at Customer Services and Support, as well as Cloud Infrastructure Services, meet the highest standards of performance and customer satisfaction. His expertise in KPI performance management allows him to drive organizations toward operational excellence, focusing on cost optimization and high-performance outcomes built on trust, respect, and motivation.
Ewald's leadership extends beyond service delivery; he is instrumental in technical account management and partner management, fostering strong relationships that enhance collaboration and innovation. His commitment to process development and organizational growth ensures that teams are equipped with the tools and strategies necessary to excel in a rapidly evolving cloud computing landscape. With a keen understanding of IT strategy and software development, Ewald is adept at navigating the complexities of contract negotiation and project management, making him a valuable asset to Oracle's mission of delivering exceptional customer service.
His entrepreneurial attitude and proven track record in customer service management position him as a thought leader in the industry, driving initiatives that not only meet but exceed client expectations. Ewald's multifaceted skill set, which includes pre-sales expertise and a deep understanding of cloud technologies, enables him to lead transformative projects that align with Oracle's strategic objectives, ultimately contributing to the company's growth and success in the competitive tech landscape.
