Erin Sullivan serves as the Executive Director of Strategic Partnerships & National Accounts at FirstLight Home Care, where she plays a pivotal role in shaping the organization's growth trajectory. Drawing from her early experiences observing her mother’s impactful work as a home health nurse, Erin...
Erin Sullivan serves as the Executive Director of Strategic Partnerships & National Accounts at FirstLight Home Care, where she plays a pivotal role in shaping the organization's growth trajectory. Drawing from her early experiences observing her mother’s impactful work as a home health nurse, Erin is deeply committed to enhancing the continuum of care for clients across the nation. In her current role, she leads a dynamic team focused on expanding FirstLight’s network of ancillary provider partners and third-party payers, ensuring that clients receive comprehensive and coordinated care.
Under Erin's leadership, FirstLight has embarked on several key projects aimed at fostering strategic partnerships that enhance service delivery and improve patient outcomes. She oversees the cultivation and training of these partnerships, ensuring that all stakeholders are aligned with FirstLight’s innovative care model. This involves not only establishing relationships with healthcare providers but also integrating value-based management principles that prioritize quality care over volume. Erin's expertise in sales and management consulting, combined with her proficiency in Customer Relationship Management (CRM) systems, including Salesforce.com implementation, enables her to drive operational efficiencies and enhance client engagement.
Erin’s strategic vision extends to franchise consulting, where she collaborates with franchise owners to ensure that they are equipped with the tools and knowledge necessary to thrive in a competitive healthcare landscape. Her commitment to excellence and her ability to forge meaningful connections within the healthcare community position FirstLight Home Care as a leader in the industry, dedicated to delivering compassionate care that meets the evolving needs of clients and their families.
