Erin McGarrahan is a dynamic Customer Project Manager at Cisco, specializing in Customer Experience for State, Local, and Education (SLED) clients in the Western region of the United States. With a robust foundation in Agile methodologies and a suite of certifications—including AWS Certified Cloud Practitioner,...
Erin McGarrahan is a dynamic Customer Project Manager at Cisco, specializing in Customer Experience for State, Local, and Education (SLED) clients in the Western region of the United States. With a robust foundation in Agile methodologies and a suite of certifications—including AWS Certified Cloud Practitioner, Certified Scrum Master (CSM), and Project Management Professional (PMP)—Erin excels in delivering impactful results through strategic project and program leadership. Her expertise lies in navigating complex project landscapes, ensuring that client needs are met with precision and efficiency.
In her current role, Erin is instrumental in managing key projects that drive innovation and enhance service delivery for SLED clients. She leverages her advanced skills in program management and business analysis to streamline processes, optimize resource allocation, and foster collaboration among cross-functional teams. By employing Agile practices, Erin not only accelerates project timelines but also enhances team performance and stakeholder engagement, ensuring that projects align with Cisco's overarching goals.
Erin's commitment to excellence is further exemplified by her proficiency in enterprise architecture and testing methodologies, which she integrates into her project management approach. Her leadership style emphasizes team empowerment and continuous improvement, fostering an environment where creativity and problem-solving thrive. As a passionate advocate for customer success, Erin is dedicated to transforming challenges into opportunities, ultimately contributing to the growth and satisfaction of Cisco's diverse clientele in the public sector. Through her strategic vision and hands-on leadership, Erin McGarrahan continues to make a significant impact within the Cisco Customer Experience landscape.
