Erik Phelps is a Senior Principal and Division Chief Engineer at MITRE, where he plays a pivotal role in shaping the future of healthcare delivery and enterprise transformation within the Federal government. With a wealth of experience in program management and business process improvement, Erik...
Erik Phelps is a Senior Principal and Division Chief Engineer at MITRE, where he plays a pivotal role in shaping the future of healthcare delivery and enterprise transformation within the Federal government. With a wealth of experience in program management and business process improvement, Erik serves as a trusted advisor to senior leaders, guiding them through the complexities of strategic planning and governance. His expertise is particularly evident in his recent projects, where he has successfully developed and implemented innovative strategies that enhance the operational efficiency of critical healthcare systems.
One of Erik's notable achievements includes spearheading a comprehensive strategy for modernizing care models within the Veterans Health Administration (VHA). This initiative focuses on transitioning the VHA to a patient-centered care approach, aimed at improving the health and well-being of Veterans. By leveraging his skills in enterprise architecture and requirements analysis, Erik has been instrumental in aligning organizational processes with the overarching goal of enhancing patient outcomes.
Additionally, Erik led a thorough assessment of the enterprise governance structure for the Centers for Medicare and Medicaid Services (CMS), ensuring that the organization can effectively navigate the evolving landscape of healthcare policy and regulation. His leadership in these projects underscores his commitment to fostering robust governance models and performance measurement systems that drive accountability and transparency.
With a strong foundation in Six Sigma methodologies, Erik combines analytical rigor with strategic foresight, enabling him to deliver impactful solutions that resonate across various levels of government. His ability to synthesize complex information and provide actionable insights makes him a key figure in MITRE's mission to advance innovation and transformation in the public sector.