Erick Burgess serves as the Principal Product Manager at ScienceLogic, where he leverages over 15 years of software development experience to drive innovative solutions in the realms of security and monitoring. His extensive expertise encompasses Unified Communications, Windows, Linux, Microsoft Azure/Office 365, and Application Performance...
Erick Burgess serves as the Principal Product Manager at ScienceLogic, where he leverages over 15 years of software development experience to drive innovative solutions in the realms of security and monitoring. His extensive expertise encompasses Unified Communications, Windows, Linux, Microsoft Azure/Office 365, and Application Performance Management (APM) software. In his current role, Erick is instrumental in shaping the product strategy and execution for cutting-edge monitoring solutions that enhance operational efficiency and security for enterprise clients.
One of Erick's key accomplishments includes successfully transitioning the software development processes for a $30M+ customer vertical to a revenue-sharing model, significantly boosting profitability and customer satisfaction. His adeptness in navigating complex telecommunications environments and his deep understanding of product security and information assurance have positioned him as a trusted leader within the Solutions Group. Erick's proficiency in Agile methodologies ensures that his teams remain agile and responsive to market demands, fostering a culture of continuous improvement and innovation.
Moreover, Erick's strategic insights into go-to-market strategies and his familiarity with industry standards, such as SIP and the Internet Protocol Suite (TCP/IP), enable him to effectively bridge the gap between technical development and market needs. His collaboration with cross-functional teams, including those focused on Cisco Systems products, has resulted in the successful launch of several high-impact solutions that address the evolving challenges in cybersecurity and application performance. Through his leadership, Erick Burgess continues to drive ScienceLogic's mission of delivering unparalleled monitoring capabilities that empower organizations to thrive in a digital-first world.
