Erich Everett serves as the Lead for IT Business Performance and Process Improvement at Centerwell Pharmacy, a division of Humana, where he leverages his extensive expertise in software development life cycle (SDLC) processes and IT infrastructure operations to drive transformative initiatives. In this pivotal role,...
Erich Everett serves as the Lead for IT Business Performance and Process Improvement at Centerwell Pharmacy, a division of Humana, where he leverages his extensive expertise in software development life cycle (SDLC) processes and IT infrastructure operations to drive transformative initiatives. In this pivotal role, Erich is responsible for monitoring and measuring key performance metrics that assess the efficiency and effectiveness of IT resources. His analytical approach enables him to identify areas for optimization, ensuring that the organization not only meets but exceeds its operational goals.
Erich's current projects focus on enhancing enterprise change and release management processes, utilizing tools such as IBM Rational and ClearQuest to streamline workflows and improve collaboration across teams. His deep understanding of ITIL principles and enterprise architecture allows him to implement best practices that foster continuous improvement and innovation within the organization. By leading initiatives in configuration management and process improvement, Erich is instrumental in aligning IT strategies with business objectives, ultimately enhancing service delivery and customer satisfaction.
With a strong foundation in team leadership and integration, Erich cultivates a culture of accountability and excellence among his colleagues. His commitment to developing robust testing protocols and refining SDLC methodologies ensures that projects are delivered on time and within budget. As a forward-thinking IT leader, Erich Everett is dedicated to advancing Centerwell Pharmacy’s mission through strategic process enhancements and a relentless pursuit of operational excellence.
