Erica Rosario is an accomplished Director of National Group Sales at Hersha Hospitality Management, where she leverages her extensive experience in the hospitality industry to drive revenue and foster lasting relationships with clients. With a proven track record in catering to diverse market segments—including tour...
Erica Rosario is an accomplished Director of National Group Sales at Hersha Hospitality Management, where she leverages her extensive experience in the hospitality industry to drive revenue and foster lasting relationships with clients. With a proven track record in catering to diverse market segments—including tour and travel, government, and corporate clients—Erica has honed her skills in negotiation and sales, making her an invaluable asset to the Hersha team. Her expertise in property management systems like Delphi and OnQ enables her to streamline operations and enhance customer satisfaction, ensuring that every client interaction is seamless and impactful.
In her current role, Erica is spearheading several key projects aimed at expanding Hersha's market presence and enhancing group sales strategies. She is particularly focused on developing tailored sales initiatives that cater to the unique needs of each client segment, thereby increasing engagement and driving bookings. Her strong customer service orientation and commitment to excellence in hospitality have earned her a reputation for closing deals that not only meet but exceed client expectations.
Erica's ability to navigate the complexities of the hospitality landscape, combined with her proficiency in food and beverage management, allows her to create compelling proposals that resonate with potential clients. By fostering collaboration across departments, she ensures that Hersha’s offerings are not only competitive but also aligned with the latest industry trends. As a leader in group sales, Erica Rosario continues to set the standard for excellence in the hospitality sector, making her a key player in Hersha Hospitality Management's ongoing success.
