As a Senior Manager at Walgreens Business Services, Eric Salerno leverages his extensive background in retail operations to drive transformative initiatives within the organization. With a career that began as an Operations Manager at Amazon and progressed to leading the North American expansion of GoPuff,...
As a Senior Manager at Walgreens Business Services, Eric Salerno leverages his extensive background in retail operations to drive transformative initiatives within the organization. With a career that began as an Operations Manager at Amazon and progressed to leading the North American expansion of GoPuff, Eric brings a wealth of experience in resource management and performance optimization. At Walgreens, he played a pivotal role as a founding member of the Global Vendor Management Office, where he spearheaded efforts to enhance vendor relationships and streamline processes.
Eric's expertise in business transformation is evident in his successful management of key performance indicators (KPIs) and service level agreements (SLAs) for third-party vendors. By implementing data-driven strategies, he has been instrumental in reducing overall full-time equivalent (FTE) counts and minimizing operational inefficiencies. His ability to analyze complex data sets and forecast trends has positioned Walgreens to make informed decisions that align with corporate objectives.
In addition to his strategic oversight, Eric is adept at onboarding new vendors and ensuring that they meet the high standards expected by Walgreens. His proficiency in budget management and resource allocation further underscores his commitment to operational excellence. With a strong focus on customer service and stakeholder engagement, Eric continues to drive impactful change within Walgreens, ensuring that the company remains competitive in the ever-evolving retail landscape. His leadership not only fosters collaboration across teams but also cultivates a culture of continuous improvement, making him a key asset to the Walgreens Business Services division.
