Eric Quinn serves as a Principal Member of Technical Staff at AT&T, where he leverages his extensive management, technical, and business expertise to drive innovation and operational excellence within the telecommunications sector. With a robust background in both wireless and landline networks, Eric has become...
Eric Quinn serves as a Principal Member of Technical Staff at AT&T, where he leverages his extensive management, technical, and business expertise to drive innovation and operational excellence within the telecommunications sector. With a robust background in both wireless and landline networks, Eric has become a pivotal figure in the development and enhancement of Operational & Support Systems, Network Management & Monitoring Systems, and Data Collection & Business Intelligence initiatives. His comprehensive understanding of the Software Development Life Cycle (SDLC) enables him to oversee projects from conception to deployment, ensuring that systems not only meet but exceed performance expectations.
In his current role, Eric has been appointed as the Development Team Point of Contact for the Mission Critical Network Provisioning System, which is integral to the delivery of Broadband, Wireless, and Video Services. Under his leadership, the team has consistently achieved an impressive five nines (99.999%) system availability over the past two years, a testament to his commitment to reliability and excellence. Additionally, Eric has played a crucial role in identifying and implementing improvements within outsourced Production Support Teams, transforming them into self-sustaining units that enhance operational efficiency.
His expertise extends to critical areas such as cloud security, data security, and network security, where he conducts IT security assessments and security testing to safeguard AT&T’s infrastructure. With a keen focus on integration and cybersecurity, Eric continues to position AT&T at the forefront of technological advancements in the telecommunications industry, ensuring that the company remains resilient and responsive to evolving market demands.
