Eric Quiao is a highly skilled Web Developer at the Google Operations Center, where he leverages his expertise in web technologies to create innovative solutions that enhance operational efficiency and data management. In his current role, Eric has successfully spearheaded several key projects, including the...
Eric Quiao is a highly skilled Web Developer at the Google Operations Center, where he leverages his expertise in web technologies to create innovative solutions that enhance operational efficiency and data management. In his current role, Eric has successfully spearheaded several key projects, including the development of the Retention and Resolution Dashboard Web Application, which earned him the prestigious Star Award for its significant impact on data visibility and decision-making processes. This application serves as a critical tool for monitoring customer interactions and improving service outcomes.
In addition to the dashboard project, Eric played a pivotal role in automating the Alarm Risk Analysis Report, which streamlined reporting processes and reduced manual effort, thereby enhancing overall productivity. His work on the Ticket Monitoring System Web Application further exemplifies his commitment to optimizing workflows and ensuring timely resolution of operational issues. By employing a combination of HTML, CSS, and JavaScript, Eric has demonstrated his proficiency in web development while also utilizing MySQL for effective data management.
Prior to his tenure at Google, Eric served as the Site Equipment Area Lead at Procter & Gamble, where he honed his skills in project management and cross-functional team leadership. His experience in materials management and quality management has equipped him with a robust understanding of risk management principles, which he applies to his current projects. Eric's ability to lead autonomous maintenance initiatives and collaborate with diverse teams underscores his leadership capabilities and commitment to excellence in web project management. With a strong foundation in statistics and a passion for technology, Eric continues to drive innovation within the Google Operations Center, positioning himself as a key contributor to the organization’s success.
