As the Director of Sales Operations and Customer Advocate at Omnilert, Eric Polovich leverages over 20 years of extensive experience in Marketing, Client Relationship Management, and Sales within the SaaS sector. His role is pivotal in supporting Omnilert's internal sales team, systems integrators, and reseller...
As the Director of Sales Operations and Customer Advocate at Omnilert, Eric Polovich leverages over 20 years of extensive experience in Marketing, Client Relationship Management, and Sales within the SaaS sector. His role is pivotal in supporting Omnilert's internal sales team, systems integrators, and reseller partners, ensuring the seamless implementation and expansion of the company's innovative emergency communications platform. Eric's expertise lies in fostering strong relationships with clients, enabling organizations—ranging from small businesses to large enterprises—to effectively deploy crisis prevention and management solutions that prioritize safety and communication.
Recently, Eric has spearheaded key projects aimed at enhancing user engagement and optimizing the customer journey. By implementing data-driven strategies and leveraging advanced marketing techniques, he has successfully increased the adoption rates of Omnilert's services, ensuring that clients are not only equipped with the tools they need but also fully understand how to utilize them effectively. His proficiency in relationship management and product marketing has been instrumental in building a robust support system for clients, which is crucial in the high-stakes environment of emergency communications.
In addition to his operational responsibilities, Eric is deeply involved in the continuous improvement of Omnilert's offerings. His background in graphic design and digital marketing, including skills in Photoshop, InDesign, and SEO, allows him to contribute creatively to marketing initiatives that resonate with target audiences. By combining his technical knowledge with a passion for customer advocacy, Eric Polovich is committed to driving Omnilert's mission of keeping people safe through effective communication solutions.
