Eric Mojica is a seasoned Operations Manager at Amazon, bringing over a decade of experience in retail and operations to his current role. His leadership is pivotal in managing the site's Inbound operations, where he oversees a dynamic team comprising five exempt managers, eight Process...
Eric Mojica is a seasoned Operations Manager at Amazon, bringing over a decade of experience in retail and operations to his current role. His leadership is pivotal in managing the site's Inbound operations, where he oversees a dynamic team comprising five exempt managers, eight Process Leads, and more than 500 associates. Under his guidance, the team efficiently processes an impressive 400,000 to 500,000 units of inventory daily, ensuring optimal stock levels that directly enhance customer order fulfillment and satisfaction.
Eric's career is marked by a series of notable achievements, including earning top performer status five times in 2014 and twice in 2011, reflecting his commitment to excellence and operational efficiency. His strategic initiatives have led to a remarkable 24% increase in store credit and debit card sign-ups, showcasing his expertise in driving sales and customer engagement. Additionally, Eric has significantly improved logistics performance by 20%, demonstrating his ability to implement process improvements that streamline operations and enhance overall productivity.
Adept at cross-functional team leadership, Eric fosters a collaborative environment that motivates associates to excel. His focus on customer service and inventory management ensures that the team not only meets but exceeds operational goals. As he continues to leverage his skills in executive management and operations management, Eric Mojica remains a vital asset to Amazon, driving innovation and efficiency in a fast-paced retail landscape.
