As a Principal Software Architect at Lumen Technologies, Eric Gundersen is at the forefront of transforming user experiences through innovative technology solutions. With a strong focus on problem-solving, Eric leads the Innovation, Research & Design, and Sales Productivity teams, where he leverages his extensive expertise...
As a Principal Software Architect at Lumen Technologies, Eric Gundersen is at the forefront of transforming user experiences through innovative technology solutions. With a strong focus on problem-solving, Eric leads the Innovation, Research & Design, and Sales Productivity teams, where he leverages his extensive expertise in UI/UX disciplines to create world-class experiences for both internal and external customers. His role involves not only setting a strategic vision but also evangelizing the benefits of modern design practices across the organization.
Eric's commitment to enhancing customer experience is evident in his establishment of an internal agency that fosters collaboration among diverse teams throughout Lumen. This initiative empowers teams to harness technology effectively, driving competitive advantage while ensuring that user needs are met with precision and creativity. His proficiency in Angular, JavaScript, C#, and Adobe Creative Suite allows him to develop attractive web and mobile solutions that resonate with users, while his skills in wireframing and human-computer interaction (HCI) ensure that every design decision is rooted in user-centric principles.
Key projects under Eric's leadership have included the development of streamlined interfaces that significantly improve sales productivity and customer engagement. By integrating best practices in UX design and utilizing frameworks like Ext JS and Sencha, he has successfully delivered solutions that not only meet business objectives but also delight users. Eric's passion for creativity, attention to detail, and dedication to consistency make him a vital asset to Lumen Technologies, as he continues to drive innovation and elevate the standard of user experience in the telecommunications industry.
