Eric Ferra is a seasoned Professional Sales Specialist at Wilde Toyota Scion, bringing over 25 years of extensive experience in the automotive sales industry. His journey from meeting a stranger to closing thousands of sales showcases his exceptional ability to build rapport and foster long-term...
Eric Ferra is a seasoned Professional Sales Specialist at Wilde Toyota Scion, bringing over 25 years of extensive experience in the automotive sales industry. His journey from meeting a stranger to closing thousands of sales showcases his exceptional ability to build rapport and foster long-term relationships with clients. Eric's approach is driven by enthusiastic excitement and a genuine desire to be an asset not only to his clients but also to his family, embodying the lessons learned from his father about the importance of making the most out of life.
At Wilde Toyota Scion, Eric leverages his expertise in customer satisfaction and communication to navigate the complexities of the automotive market. He is adept at utilizing Salesforce.com to track leads and manage customer relationships effectively, ensuring that each interaction is personalized and impactful. His technical skills, including support for technicians and proficiency in Windows Server and Active Directory, enable him to provide comprehensive solutions that meet the diverse needs of his clients.
Key projects Eric has spearheaded include the development of customer engagement strategies that enhance the buying experience, as well as initiatives aimed at improving the dealership's online presence. By collaborating with channel partners and utilizing his networking skills, he has successfully expanded Wilde Toyota Scion's reach within the community. Eric's commitment to continuous learning and improvement not only drives his personal success but also contributes significantly to the overall growth and reputation of Wilde Toyota Scion as a trusted automotive provider.