As a Product Owner II at M&T Bank, Eric Clark plays a pivotal role in shaping the bank's product strategy and execution, leveraging his extensive background in agile methodologies and sales expertise. With a keen focus on customer-centricity, Eric is adept at building and owning...
As a Product Owner II at M&T Bank, Eric Clark plays a pivotal role in shaping the bank's product strategy and execution, leveraging his extensive background in agile methodologies and sales expertise. With a keen focus on customer-centricity, Eric is adept at building and owning a comprehensive product vision and roadmap that aligns with the bank's strategic objectives. His ability to prioritize backlogs effectively ensures that the team remains aligned with the overall product strategy, driving business value and delivering outcomes that resonate with both stakeholders and customers.
Eric's current projects include overseeing the rollout of innovative banking solutions that enhance customer experience and streamline operations. By employing key performance indicators (KPIs) and objectives and key results (OKRs), he meticulously tracks progress and adjusts strategies to meet evolving market demands. His commitment to representing the voice of the customer within the team allows him to advocate for user needs, ensuring that product features are not only functional but also intuitive and impactful.
In addition to his product management skills, Eric excels in building strong relationships across departments, fostering collaboration that enhances project outcomes. His expertise in A/B testing and vendor management further empowers him to make data-driven decisions that optimize product performance. As he continues to drive new product rollouts, Eric remains dedicated to aligning the bank's offerings with customer expectations, ultimately contributing to M&T Bank's mission of delivering exceptional financial services.
