As the General Manager of Toyota Music Factory, Eric Albert plays a pivotal role in shaping the vibrant atmosphere of this 900,000+ square foot mixed-use destination in Irving, TX. His extensive background in the food and retail industry, which began during his time as a...
As the General Manager of Toyota Music Factory, Eric Albert plays a pivotal role in shaping the vibrant atmosphere of this 900,000+ square foot mixed-use destination in Irving, TX. His extensive background in the food and retail industry, which began during his time as a server at Fox Restaurant Concept’s Wildflower, has equipped him with a unique blend of operational expertise and customer-centric focus. Eric's journey through various facets of the dining experience—from fast casual to fine dining—has instilled in him a deep understanding of the nuances of hospitality, which he now applies to enhance the overall guest experience at Toyota Music Factory.
In his current role, Eric collaborates closely with Brookfield Properties to oversee a diverse range of multipurpose areas, ensuring that each space is optimized for both functionality and enjoyment. He is instrumental in coordinating weekly events that draw crowds and foster community engagement, while also managing the intricacies of parking structures and the dining and entertainment facilities. His skills in special events coordination and sales management have been crucial in developing successful partner programs that elevate the venue’s profile and drive customer satisfaction.
Eric’s leadership is characterized by his commitment to employee learning and development, fostering a culture of excellence that resonates throughout the organization. His rapid response capabilities ensure that any challenges are met with effective solutions, maintaining the high standards expected at such a dynamic venue. With a keen eye on P&L management and time management, Eric Albert continues to position Toyota Music Factory as a premier destination for entertainment and dining in the region.
