Emma Nelson serves as the Director of Client Services & Organizational Development at Event Producers (formerly MRA Services), where she plays a pivotal role in shaping the company's client engagement strategies and enhancing organizational effectiveness. With a robust background in project task analysis, Emma excels...
Emma Nelson serves as the Director of Client Services & Organizational Development at Event Producers (formerly MRA Services), where she plays a pivotal role in shaping the company's client engagement strategies and enhancing organizational effectiveness. With a robust background in project task analysis, Emma excels in developing and maintaining strong client relationships that align with their overarching objectives, ensuring that the company meets its revenue and profitability goals. Her outstanding interpersonal skills and proven leadership abilities enable her to foster a collaborative environment, driving teamwork across various departments.
In her current role, Emma spearheads key projects that focus on optimizing client experiences during live events, trade shows, and marketing communications initiatives. She is adept at leveraging social media marketing to amplify event visibility and engagement, ensuring that each project not only meets but exceeds client expectations. Emma's attention to detail is evident in her meticulous planning and implementation processes, which are critical in the fast-paced events industry.
Moreover, Emma is responsible for developing and implementing organizational standards for recruiting, hiring, training, and appraising employees. Her hands-on approach to managing these processes within her department ensures that the team is equipped with the necessary skills and knowledge to deliver exceptional service. Proficient in Microsoft Office and Microsoft CRM, she utilizes these tools to streamline operations and enhance client interactions. Emma’s commitment to professional development and her strategic vision position her as a key driver of success at Event Producers, making her an invaluable asset to the organization and its clients.
