Elli Koukoulli-Rowe serves as a Human Resources Administrator at the Scottish Qualifications Authority (SQA), where she plays a pivotal role in supporting the HR Shared Service team. With a meticulous approach and a proactive mindset, Elli excels in delivering high-quality administrative support within a fast-paced...
Elli Koukoulli-Rowe serves as a Human Resources Administrator at the Scottish Qualifications Authority (SQA), where she plays a pivotal role in supporting the HR Shared Service team. With a meticulous approach and a proactive mindset, Elli excels in delivering high-quality administrative support within a fast-paced environment. Her expertise encompasses the entire employee life cycle, from onboarding to employee relations, ensuring that all processes are executed smoothly and efficiently.
In her current role, Elli is responsible for providing accurate and well-organized customer service, addressing employee inquiries with a focus on the organization’s policies and procedures. Her ability to maintain confidentiality and impartiality is paramount, as she navigates sensitive employee matters while fostering a supportive atmosphere. Elli's strong communication skills enable her to effectively liaise with both employees and management, ensuring that all parties are informed and engaged.
Key projects that Elli has contributed to include streamlining the onboarding process, enhancing the employee experience from the outset, and implementing technology recruitment strategies that leverage modern tools for screening and recruiting top talent. Her keen eye for detail is evident in her proofreading and editing skills, which she applies to various HR documents and communications. Through her commitment to teamwork and organization, Elli Koukoulli-Rowe not only supports her colleagues but also contributes to the overall success of the SQA in delivering high standards of educational qualifications and assessments.
