As the Business Development Manager at Innovative Care Management, Inc. (ICM), Elizabeth Thomas plays a pivotal role in driving growth and fostering partnerships within the self-funded health space. With over 30 years of experience serving self-funded health plans, ICM is dedicated to providing high-quality, affordable,...
As the Business Development Manager at Innovative Care Management, Inc. (ICM), Elizabeth Thomas plays a pivotal role in driving growth and fostering partnerships within the self-funded health space. With over 30 years of experience serving self-funded health plans, ICM is dedicated to providing high-quality, affordable, and sustainable healthcare solutions. Elizabeth leverages her extensive background in consulting, third-party administration (TPA), primary care clinics, and pharmacy benefit management (PBM) to develop innovative strategies that enhance patient navigation and medication management.
Her expertise in self-insurance and health insurance allows her to effectively communicate the unique value propositions of ICM’s services to potential clients, ensuring they understand the benefits of partnering with a fully independent and transparent organization. Elizabeth is particularly skilled in client relations and sales processes, which enables her to build strong, lasting relationships with stakeholders while identifying opportunities for growth and collaboration.
Currently, she is spearheading key projects aimed at optimizing member access to healthcare resources, focusing on enhancing customer service and satisfaction. Elizabeth’s analytical skills play a crucial role in assessing market trends and client needs, allowing her to tailor solutions that align with the evolving landscape of healthcare. Through public speaking engagements and industry networking, she actively promotes ICM’s mission, advocating for the importance of sustainable healthcare solutions that empower members to take control of their health. Elizabeth’s commitment to excellence and her comprehensive understanding of the healthcare ecosystem position her as a valuable asset to both ICM and its partners.
