Elissa Ms. is a seasoned retail manager with over nine years of experience, currently serving as the Store Director at Target, where she oversees a dynamic $25 million business. Her role is pivotal in driving business performance and enhancing customer satisfaction, as she leads a...
Elissa Ms. is a seasoned retail manager with over nine years of experience, currently serving as the Store Director at Target, where she oversees a dynamic $25 million business. Her role is pivotal in driving business performance and enhancing customer satisfaction, as she leads a diverse team of more than 100 employees, including 14 assistant managers. Elissa's leadership is characterized by her commitment to building effective teams and fostering a culture of engagement, which has resulted in significant yearly improvements in employee satisfaction metrics.
With a strong academic foundation from Penn State, where she earned her degree in Business Management with a concentration in Human Resources, Elissa further honed her expertise by obtaining a Master’s in Human Resources Development, complemented by a certificate in Organization Development. This educational background equips her with a robust understanding of talent management and organizational dynamics, which she leverages to develop high-performing leaders within her store. Notably, she has successfully hired and trained six leaders for promotional roles, demonstrating her ability to identify and cultivate talent.
Elissa’s strategic approach to retail management includes a keen focus on performance metrics and results-driven initiatives. She excels in employee training and development, ensuring that her team is well-equipped to meet the evolving demands of the retail environment. Additionally, her skills in social media marketing and networking enhance Target's community presence, driving customer engagement and loyalty. Elissa’s detail-oriented nature and people skills enable her to navigate the complexities of retail operations, making her a valuable asset to the Target team and a leader in the industry.
