Elisa Biagetti serves as the Senior Client Manager for Online Flagship Stores at YOOX NET-A-PORTER GROUP, where she plays a pivotal role in managing relationships with prestigious Richemont maisons. With her extensive expertise in e-business and client services, Elisa is instrumental in driving commercial planning...
Elisa Biagetti serves as the Senior Client Manager for Online Flagship Stores at YOOX NET-A-PORTER GROUP, where she plays a pivotal role in managing relationships with prestigious Richemont maisons. With her extensive expertise in e-business and client services, Elisa is instrumental in driving commercial planning and strategic actions that align with the unique needs of luxury brands. Her proficiency in foreign languages—Italian, English, Spanish, and French—enables her to communicate effectively with diverse stakeholders, enhancing collaboration and fostering strong partnerships.
In her current role, Elisa is responsible for the analysis and monitoring of performance metrics and key performance indicators (KPIs), ensuring that all projects meet their objectives and contribute to the overall success of the brands she manages. She leverages her skills in Microsoft Excel and report generation to provide insightful analysis and reporting, which supports both brands and internal teams in making informed decisions.
Elisa's leadership abilities shine through in her capacity to manage cross-functional teams, guiding them through complex web project management initiatives and optimizing customer experience across digital platforms. Her commitment to excellence and her strategic approach to business planning have made her a key player in enhancing the online presence of luxury brands, ultimately driving growth and customer engagement in a highly competitive market. As she continues to navigate the evolving landscape of e-commerce, Elisa remains dedicated to delivering exceptional value to her clients and contributing to the success of YOOX NET-A-PORTER GROUP.
