Elgi Tashi serves as the Operative Director at Serfin 97 Srl, where he leverages his extensive background in operations management to drive performance and strategic initiatives within the outsourcing and offshoring industry. With a Master of Science in Business Administration and Management from Universiteti i...
Elgi Tashi serves as the Operative Director at Serfin 97 Srl, where he leverages his extensive background in operations management to drive performance and strategic initiatives within the outsourcing and offshoring industry. With a Master of Science in Business Administration and Management from Universiteti i Tiranës, Elgi has cultivated a robust skill set that encompasses operations management, debt management, and customer service excellence. His role is pivotal in achieving designated performance targets, where he not only monitors operational metrics but also makes critical policy and strategic decisions that align with the company's long-term vision.
One of Elgi's key projects involves the development and implementation of comprehensive operational policies and procedures that enhance efficiency and streamline workflows. By fostering a culture of continuous improvement, he ensures that the organization remains agile and responsive to market demands. Additionally, Elgi oversees the recruitment and selection process, ensuring that Serfin 97 Srl attracts and retains top talent. His commitment to human resources management extends to managing the pay plan and benefits program, which plays a crucial role in employee satisfaction and retention.
Elgi’s leadership is characterized by a hands-on approach to training and development, empowering key staff members to excel in their roles. His expertise in business strategy and project planning enables him to navigate complex challenges and drive successful outcomes. With a strong command of English and proficiency in Microsoft Office and Excel, Elgi effectively communicates and collaborates with diverse teams, ensuring that operational goals are met and exceeded. Through his strategic vision and operational acumen, Elgi Tashi continues to position Serfin 97 Srl as a leader in the outsourcing industry.
