As Chief Client Officer at Ipsos, one of the largest and most innovative research agencies globally, Eleni Nicholas plays a pivotal role in shaping the strategic direction of client engagement and service delivery. With over 30 years of extensive global operating experience, Eleni leverages her...
As Chief Client Officer at Ipsos, one of the largest and most innovative research agencies globally, Eleni Nicholas plays a pivotal role in shaping the strategic direction of client engagement and service delivery. With over 30 years of extensive global operating experience, Eleni leverages her deep expertise in market research and transformation to drive client value and growth. Her leadership is instrumental in fostering a culture of innovation and collaboration among Ipsos's 19,000 colleagues across 89 countries, ensuring that the agency remains at the forefront of the rapidly evolving research landscape.
Eleni is currently spearheading several key projects aimed at enhancing client relationships and delivering actionable insights that empower businesses to make informed decisions. Her commitment to upskilling and talent management is evident in her initiatives to develop cross-functional teams that excel in online research methodologies and segmentation strategies. By promoting diversity and inclusion within the organization, Eleni not only enhances team dynamics but also drives business results, reflecting her belief that varied perspectives lead to richer insights.
Her expertise in change management and marketing research positions her as a thought leader in the industry, where she actively engages with clients to understand their unique challenges and tailor solutions that meet their specific needs. Eleni’s vision for Ipsos is not just about maintaining its status as a leading research agency; it’s about transforming the way organizations perceive and utilize market research to fuel their growth and success in an increasingly competitive environment.
