Elaine Cleary serves as the Principal Customer Success Director at AudiencePlus, where she leverages her extensive expertise to drive transformative outcomes for clients navigating the evolving landscape of media and technology. With a strong focus on account management and customer retention, Elaine is dedicated to...
Elaine Cleary serves as the Principal Customer Success Director at AudiencePlus, where she leverages her extensive expertise to drive transformative outcomes for clients navigating the evolving landscape of media and technology. With a strong focus on account management and customer retention, Elaine is dedicated to empowering organizations to adopt a media-centric approach through innovative software solutions, engaging content, and a vibrant community. Her role involves spearheading key projects that enhance customer satisfaction and foster long-term partnerships, ensuring that clients not only achieve their immediate goals but also cultivate a sustainable strategy for growth.
Elaine's passion for customer success is evident in her commitment to delivering tailored training and expert coaching, which equips organizations with the necessary skills to excel in their customer success mastery. By utilizing her deep knowledge of Salesforce.com and strategic planning, she effectively aligns customer objectives with AudiencePlus's offerings, ensuring a seamless integration of solutions that drive value. Her proactive approach to project management allows her to navigate complex challenges and deliver results that exceed expectations, making her a trusted advisor to clients across various industries.
In her speaking engagements, Elaine shares insights on best practices in solution selling and customer-focused strategies, inspiring others to embrace a culture of continuous improvement. As the media landscape continues to shift, Elaine Cleary remains at the forefront, championing initiatives that empower companies to thrive in a competitive environment, ultimately transforming their customer engagement into a powerful asset.
