Ekaterina Stepanenko currently serves as a Sellers Operations and Solutions Manager at Alibaba Group, where she plays a pivotal role in enhancing the logistics and operational frameworks that support the company’s extensive seller network. With a strong focus on product management, Ekaterina oversees the development...
Ekaterina Stepanenko currently serves as a Sellers Operations and Solutions Manager at Alibaba Group, where she plays a pivotal role in enhancing the logistics and operational frameworks that support the company’s extensive seller network. With a strong focus on product management, Ekaterina oversees the development of a cutting-edge logistics platform tailored specifically for sellers. Her responsibilities encompass the entire product lifecycle, from design and development to rigorous testing and acceptance, ensuring that new features are seamlessly integrated to enhance both seller and customer service experiences.
One of her key projects involves the development of the Fulfillment by Seller (FBS) model, which aims to optimize the order preparation process through innovative pick-up and drop-off solutions. By streamlining these operations, Ekaterina is not only improving efficiency but also empowering sellers to manage their logistics more effectively, ultimately driving greater customer satisfaction.
Additionally, Ekaterina has been instrumental in the launch of Alibaba's own delivery network, where she collaborates with cross-functional teams to build robust logistical capabilities that support the growing demands of e-commerce. Her fluency in English, French, and Russian, combined with her expertise in business strategy, operations management, and account management, allows her to navigate complex challenges and negotiate effective solutions that align with Alibaba’s vision for global commerce.
With a keen eye for new business development, Ekaterina continues to leverage her skills to foster innovation within the logistics sector, ensuring that Alibaba remains at the forefront of e-commerce solutions. Her commitment to excellence and strategic insight positions her as a vital asset in driving the company’s operational success and enhancing seller experiences across the platform.
