As the Executive Experience Officer (EXO) at DBSI, Ej Kritz is at the forefront of transforming how financial services, retail, and healthcare industries engage with their customers. With a strategic and energetic mindset, Ej leads an exceptional team dedicated to crafting next-generation experience design solutions...
As the Executive Experience Officer (EXO) at DBSI, Ej Kritz is at the forefront of transforming how financial services, retail, and healthcare industries engage with their customers. With a strategic and energetic mindset, Ej leads an exceptional team dedicated to crafting next-generation experience design solutions that not only elevate brand presence but also enhance customer interactions within physical spaces. Under his leadership, DBSI has successfully integrated innovative design, cutting-edge technology, and tailored people solutions to create immersive environments that resonate with the needs and expectations of modern consumers.
Ej's role encompasses a diverse range of functions, including overseeing the creative experience agency, driving sales initiatives, and managing professional services and industry partnerships. His expertise in strategic planning and management enables him to identify emerging trends and leverage them to develop compelling marketing strategies that align with client objectives. By fostering collaboration across departments, Ej ensures that DBSI remains a thought leader in the retail experience and design/build sector, continually pushing the boundaries of what is possible in customer engagement.
Key projects under Ej's guidance have included the redesign of flagship retail spaces and the implementation of advanced technology solutions that streamline customer journeys. His deep understanding of banking and credit markets, combined with his proficiency in advertising and sales management, allows him to deliver tailored solutions that not only meet but exceed client expectations. As a passionate advocate for innovation, Ej Kritz is committed to shaping the future of customer experience, making him an invaluable asset to DBSI and its esteemed clientele.
