Eileen Kuek serves as the Vice President and Infrastructure Change Manager at United Overseas Bank Limited (UOB), a prominent banking institution in Asia renowned for its extensive international network spanning over 500 offices across 19 countries and territories. With her extensive experience in Banking IT...
Eileen Kuek serves as the Vice President and Infrastructure Change Manager at United Overseas Bank Limited (UOB), a prominent banking institution in Asia renowned for its extensive international network spanning over 500 offices across 19 countries and territories. With her extensive experience in Banking IT and a robust background in change and problem management, Eileen plays a pivotal role in ensuring the seamless integration and optimization of IT infrastructure within the bank. Her expertise is underscored by her certification as an ITIL V3 Expert, which empowers her to implement best practices in IT service management, thereby enhancing operational efficiency and service delivery.
In her current role, Eileen spearheads key projects aimed at transforming UOB’s IT landscape to support the bank's strategic objectives. She is instrumental in managing complex infrastructure changes, ensuring minimal disruption to business operations while aligning IT initiatives with the bank's overall goals. Eileen's proficiency in vendor management and her comprehensive understanding of the Software Development Life Cycle (SDLC) enable her to effectively collaborate with various stakeholders, ensuring that all changes are executed smoothly and meet stringent compliance standards.
Her skill set also includes a strong foundation in business continuity planning and requirements analysis, which are critical in today's fast-paced banking environment. Eileen’s adeptness in managing IT operations and service desk functions further solidifies her role as a key contributor to UOB's commitment to delivering exceptional banking services. Through her leadership and strategic vision, Eileen Kuek continues to drive innovation and resilience within UOB’s IT infrastructure, positioning the bank for sustained growth in an increasingly competitive landscape.
