Eduardo Pizzini serves as the Director of Sales Operations Process and Tool Design at Johnson Controls, where he leverages his extensive expertise in program management and process improvement to drive operational excellence across the organization. In his current role, Eduardo is pivotal in representing business...
Eduardo Pizzini serves as the Director of Sales Operations Process and Tool Design at Johnson Controls, where he leverages his extensive expertise in program management and process improvement to drive operational excellence across the organization. In his current role, Eduardo is pivotal in representing business functional requirements for Configure Price Quote (CPQ) within the ERP Transformation Program. His efforts are crucial for ensuring seamless integration across various business functionalities, including Order to Cash, Plan to Deliver, Procure to Pay, and Record to Report.
Eduardo’s passion for creating tailored solutions that meet customer needs is evident in his approach to process governance. He meticulously defines the level of process standardization required for ERP functions, fostering a culture of efficiency and collaboration. His background in engineering and quality assurance allows him to implement robust testing protocols, ensuring that new systems and processes not only meet but exceed performance expectations.
Key projects under Eduardo’s leadership include the optimization of sales operations tools that enhance the user experience and streamline workflows, ultimately leading to improved customer satisfaction and increased revenue. His ability to manage cross-functional teams and drive initiatives from conception to execution showcases his strong project management skills. With a keen focus on continuous improvement, Eduardo is committed to harnessing innovative technologies and methodologies to enhance operational processes, positioning Johnson Controls at the forefront of the industry.
